Refund policy

If an item(s) arrives damaged, please submit a claim with USPS or carrier used for the damaged item. For buyer's remorse, refunds will be issued within 30 days of purchase on regular priced items only. To initiate a return, please email info@whytequartz.com or call us at 323-544-5750, 7 days a week, 8 a.m. – 8 p.m. PST. DO NOT return an item without emailing 1st. If an item comes back without an email authorizing the return, no refund will be given. 

Please have the following information ready:
Date of Purchase
Order#
Type of Product ordered
Issue with product: defective, damaged, wrong color/size, buyer's remorse

Items that are permanently marked down in the SALE section are FINAL SALE ONLY. No returns are allowed.